Some time you can retrieve it by clicking on the bottom where it shows where you have been. If that don't bring it up I am afraid it is in the Internet air ways, in the lost letter file. What I have started doing if I am writing a long letter is about a fourth of the way through I click save and file it in draft, then after writing more I click save and that is added to what I have already saved, that way if it decides to go to LaLa land I have a copy. I hate rewriting letters. Good luck, I know it was an important letter I have been reading your posts. Janette